Innovative Commerce 2019 ENGLISH version
Customer journey digitalization, data exploitation, client relation ultra-personalization, eco-friendly commercialization… The study Innovative Commerce 2019 signed NellyRodi is a panorama of the latest retail practices and consumer expectations showing that fluidity, horizontality, proximity and singularity are the new watchwords of an inclusive, inspiring, and human customer experience.
2. Consumer trends
3. Four watchwords of commerce
4. Zoom on product animation
This study can be the subject of a presentation in your company. More informations: Mara Lellouche